I recently came off a cruise with Carnival Cruise Line. On May **, ****, I paid my fi...

GetHuman-myronbl's customer service issue with Carnival Cruise from May 2018

5 views | 331 similar | 0 following
Help with my Carnival Cruise issue
First: share to improve GetHuman-myronbl's odds
Strength in numbers! Companies respond better when others are watching.
Next: our robot will wait on hold for GetHuman-myronbl to get a Carnival Cruise rep on the line!
Always use the GetHuman Phone to call Carnival Cruise. We wait on hold and get a rep on the line for you faster and for free!
Before contacting them, items GetHuman-myronbl may need:
Who made the booking, Booking reference, Billing address, Email address on the account, and Loyalty program number (if applicable)
The issue in GetHuman-myronbl's own words
I recently came off a cruise with Carnival Cruise Line. On May **, ****, I paid my finial bill ($***.**) the night before leaving the ship, May **, ****. That transaction is showing paid by Wells Fargo on May **, ****, and it is correct. However, there is another transaction pending for today, May **, **** for $***.**. This is a duplicate charge by Carnival Cruise Line. Please note that I went back in the Carnival Kiosk aboard ship because I received an additional statement of charges when I got back to my state room prior to leaving the ship. I believe this statement was printed prior to my payment thereby creating a duplicate charge. I am also contacting Wells Fargo to bring this error to their attention.

GetHuman-myronbl did not yet indicate what Carnival Cruise should do to make this right.

How GetHuman-myronbl fixed the problem

We are waiting for GetHuman-myronbl to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Carnival Cruise's attention and get better help faster. Tap below to get started.
Having Carnival Cruise issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-myronbl fixes it.
This email address isn't valid

Carnival Cruise

Customer service issue
Reported by GetHuman-myronbl
May 31st, 2018 - 3 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 331 others
0 customers following this


GetHuman-myronbl started working on this issue
May 31st, 2018 1:21pm