Case Managment

GetHuman5094967's customer service issue with CarePlus Health Plans from July 2020

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The issue in GetHuman5094967's own words
See who is assigned ... My name is Joe Soto I work for Carrfour Supportive Housing *My client Mr. Alan Mitchell Member ID ***********DOB: **********, S.S.I. last ** *****Has not been assigned case manager? *I've been trying to get some one on the phone (***-***-****) for Case Management for over and hour and so has my client.
Some answer phone
* year
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Am I eligible for a home doctor's visit ? I'm an amputee above knee , have no way...Does my hmo automatically renew each year because I haven’t gotten my **** package.
FIX: I simply called the number on the back of my card and explained my issue. The...
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CarePlus Health Plans

Case Managment
Customer service issue
Reported by GetHuman5094967
Jul 23rd, 2020 - 6 months ago
I have an issue with CarePlus Health Plans too
Not resolved
Seen by 8 customers so far
Similar issue to 2 others
0 customers following this
Items needed
Account holder name
Policy number
Date of birth
Billing address
Email address on the account

Timeline

GetHuman5094967 started working on this issue
Jul 23rd, 2020 7:06pm
GetHuman5094967 indicated the issue is not fixed yet.
Jul 24th, 2020 2:00pm
GetHuman5094967 indicated the issue is not fixed yet.
Jul 24th, 2020 8:16pm

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