I was trying to sign up to find another family who is interested in sharing our existin...

GetHuman6728422's Refund a Charge issue with Care.com from October 2021

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The issue in GetHuman6728422's own words
I was trying to sign up to find another family who is interested in sharing our existing nanny. There were only * options - to hire a nanny which we don't need and to apply for nanny jobs. I made the mistake of saying the second. Now it is trying to run a security check which I refuse to do and will NOT let me out of that. I was charged $* and now I have no way to cancel my membership or get out of this situation since I refuse to do the background check. I just want to cancel and not be charged.**Please contact me and tell me how to get this resolved!

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Care.com

Refund a Charge issue
Reported by GetHuman6728422
Oct 21st, 2021 - 3 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 279 others
0 customers following this

Timeline

GetHuman6728422 started working on this issue
Oct 21st, 2021 12:35am