I get an email that my Care.com account has been deleted. Reason unspecified. I am tryi...

GetHuman5805598's Update Account Info issue with Care.com from March 2021

Help with my Care.com issue
First: share to improve GetHuman5805598's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5805598 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman5805598's own words
I get an email that my Care.com account has been deleted. Reason unspecified. I am trying to update and get back on but I’m not able to. First I can’t pass the premium charge of **** a month. Then I can’t pass the screen where they want my Social Security number. I’m not giving out my Social Security number.

GetHuman5805598 did not yet indicate what Care.com should do to make this right.

How GetHuman5805598 fixed the problem

We are waiting for GetHuman5805598 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.
How Do I Cancel My Care.com Account?How Do I Close and Delete My Care.com Account?How do I get a refund from canceling my subscription with Care.com
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Care.com

Update Account Info issue
Reported by GetHuman5805598
Mar 4th, 2021 - a month ago
Not resolved
Seen by 3 customers so far
Similar issue to 1435 others
0 customers following this

Timeline

GetHuman5805598 started working on this issue
Mar 4th 1:45am