We have been getting charged for premium membership since ********** (** charges) that...

GetHuman-alilesc's Refund a Charge issue with Care.com from February 2021

Help with my Care.com issue
The issue in GetHuman-alilesc's own words
We have been getting charged for premium membership since ********** (** charges) that we have been unaware of. We have not logged in or used care.com for years, so we would like to be reimbursed for * out of the ** charges that we unknowingly have been paying for.

GetHuman-alilesc did not yet indicate what Care.com should do to make this right.

How GetHuman-alilesc fixed the problem

We are waiting for GetHuman-alilesc to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.
How Do I Cancel My Care.com Account?How Do I Close and Delete My Care.com Account?How do I get a refund from canceling my subscription with Care.com
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Care.com

Refund a Charge issue
Reported by GetHuman-alilesc
Feb 11th, 2021 - 3 months ago
Fixed
Seen by 16 customers so far
Similar issue to 1390 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account

Timeline

GetHuman-alilesc started working on this issue
Feb 11th 10:14pm
GetHuman-alilesc confirmed the issue is fixed. Hooray!
Feb 17th 4:37pm