I purchased a background check on myself for care.com and was immediately kicked off of...

GetHuman5682023's Account Access issue with Care.com from January 2021

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The issue in GetHuman5682023's own words
I purchased a background check on myself for care.com and was immediately kicked off of access because of a dui ** years ago. Prior to this there was another background check and it was fine and your company did nothing. I have * clients now who are confused as to why I am No longer on care.com. This seems to be ridiculous to go back ** years. I have Been a caregiver for ** years. Also why is there no phone number to contact a live human regarding issues?

GetHuman5682023 did not yet indicate what Care.com should do to make this right.

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How Do I Cancel My Care.com Account?How Do I Close and Delete My Care.com Account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Account Access issue
Reported by GetHuman5682023
Jan 22nd, 2021 - 4 months ago
Not resolved
Seen by 13 customers so far
Similar issue to 1348 others
0 customers following this

Timeline

GetHuman5682023 started working on this issue
Jan 22nd 9:37pm
GetHuman5682023 indicated the issue is not fixed yet.
Jan 22nd 9:38pm

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