Hi, for some reason I'm not able to log in into my account although I could from my pho...

GetHuman5390168's Account Access issue with Care.com from October 2020

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Before contacting them, items GetHuman5390168 may need:
Name on account, Date of birth, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5390168's own words
Hi, for some reason I'm not able to log in into my account although I could from my phone. I'm very sure I'm entering the correct password but I get a message that says " password required". This has happened before and it is getting quite annoying. The last time I had to wait on the phone for two hours to get it resolved. I hope I won't have to do it again.*Please reply to *****@***.com**I'm Regina Nuttall***** Williams Lane*Crete IL ********* *** *****My account is connected to my outlook email (*****@***.com) but I don't access to it from my phone.*I just paid for an upgrade and I can't afford to lose this account.*I hope you can help. Let me know.*Regina N.**.

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Care.com

Account Access issue
Reported by GetHuman5390168
Oct 21st, 2020 - 3 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1356 others
0 customers following this

Timeline

GetHuman5390168 started working on this issue
Oct 21st, 2020 5:06pm