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GetHuman5224329's Refund a Charge issue with Care.com from September 2020

Help with my Care.com issue
The issue in GetHuman5224329's own words
I’ve TRIED calling Care.com ALL WEEK- I have a $***.** charge on my acct that I DID NOT APPROVE! We haven’t used this service in OVER A YEAR! I’ve received ZERO CALLS back & this is ROBBERY! ... I’ve called care.com *x now & there is NO TONE to leave my message for a call back. I canceled my membership & I was just billed AGAIN! I have not used your services in almost a year.i would appreciate a call back as soon as possible from a live member. I was just charged almost $***.** & I need to speak with someone live today! *I can be reached at ***-***-****
THEY SAY LEAVE A message after the TONE- there is NO TONE, no human, no call back! I’m calling the better business bureau
NOTHING HAS BEEN RESOLVED! I want my $***.** BACK IMMEDIATELY
I’ve called *x a day for * weeks now! No live person, no ability to leave a message!
How GetHuman5224329 fixed the problem

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Care.com

I was WRONGFULLY CHARGED & WANT A REFUND IMMEDIATELY
Refund a Charge issue
Reported by GetHuman5224329
Sep 2nd, 2020 - 6 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 1297 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account

Timeline

GetHuman5224329 started working on this issue
Sep 2nd, 2020 4:40pm
GetHuman5224329 shared this issue with friends on Facebook
Sep 2nd, 2020 4:41pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 2nd, 2020 10:01pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 2nd, 2020 10:02pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 2nd, 2020 10:02pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 2nd, 2020 10:02pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 2nd, 2020 10:02pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 2nd, 2020 10:02pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 2nd, 2020 10:10pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:57pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:57pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:57pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:58pm
GetHuman5224329 shared this issue with friends on Facebook
Sep 4th, 2020 9:58pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:59pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:59pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:59pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 9:59pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 10:03pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 4th, 2020 10:12pm
GetHuman5224329 indicated the issue is not fixed yet.
Sep 5th, 2020 7:45am