I signed up for one month only and my subscription was supposed to be over on July **th...

GetHuman5058227's Refund a Charge issue with Care.com from July 2020

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The issue in GetHuman5058227's own words
I signed up for one month only and my subscription was supposed to be over on July **th, I start work on July **th and had a deadline to find a nanny prior to my start date of work and didnt need more than one month. I saw yesterday got charged again $**.** for continuation of membership when I did not sign for that!!! I emailed them to cancel my membership and refund the charge as I dont need it anymore and close my post. *When i call customer service no one picking up.*Help me, thank you *I am emailing regard subscription at the website care.com to find a nanny. I did find nanny outside of the network.

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How Do I Cancel My Care.com Account?How do I cancel my Care.com account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Refund a Charge issue
Reported by GetHuman5058227
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 1391 others
0 customers following this

Timeline

GetHuman5058227 started working on this issue
Jul 13th 2:29am