Hello! *on ***** I created a Care.com account and upgraded my subscription to Featured...

GetHuman-erikaedw's Refund a Charge issue with Care.com from December 2019

Help with my Care.com issue
First: share to improve GetHuman-erikaedw's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-erikaedw may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-erikaedw's own words
Hello! *on ***** I created a Care.com account and upgraded my subscription to Featured Caregiver. I did not realize that this was a monthly fee until ***** when Care.com charged my account again. I was wondering if I could get a refund. I have not been using this account recently and would also like to downgrade back to a basic account with no future monthly fees. **Thank you and Happy Holidays!

GetHuman-erikaedw did not yet indicate what Care.com should do to make this right.

How GetHuman-erikaedw fixed the problem

We are waiting for GetHuman-erikaedw to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.
How Do I Cancel My Care.com Account?How do I cancel my Care.com account?How do I get a refund from canceling my subscription with Care.com
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Care.com

Refund a Charge issue
Reported by GetHuman-erikaedw
Dec 23rd, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 1560 others
0 customers following this

Timeline

GetHuman-erikaedw started working on this issue
Dec 23rd, 2019 5:59pm

Paying Too Much for Cable?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies