Our credit card got charged but we did not authorize the charge nor have we used care.c...

GetHuman4095526's Refund a Charge issue with Care.com from December 2019

18 views | 1549 similar | 0 following
Help with my Care.com issue

How did GetHuman4095526 do it?

Waiting to hear how GetHuman4095526 fixed the problem to share with other customers.
The issue in GetHuman4095526's own words
Our credit card got charged but we did not authorize the charge nor have we used care.com in over *-** months ....we do not have a paid membership and cancelled over a year ago. The charge is being disputed

GetHuman4095526 did not yet indicate what Care.com should do to make this right.

How GetHuman4095526 fixed the problem

We are waiting for GetHuman4095526 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.
How Do I Cancel My Care.com Account?How Do I Close and Delete My Care.com Account?How do I get a refund from canceling my subscription with Care.com
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman4095526 fixes it.
This email address isn't valid

Care.com

Refund a Charge issue
Reported by GetHuman4095526
Dec 14th, 2019 - a year ago
Fixed
Seen by 18 customers so far
Similar issue to 1549 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account

Timeline

GetHuman4095526 started working on this issue
Dec 14th, 2019 4:41pm
GetHuman4095526 indicated the issue is not fixed yet.
Dec 16th, 2019 10:32pm
GetHuman4095526 indicated the issue is not fixed yet.
Dec 17th, 2019 4:22am
GetHuman4095526 confirmed the issue is fixed. Hooray!
Dec 20th, 2019 12:45am