We moved and no longer use our care.com membership. We were just billed for another an...

GetHuman4095341's Refund a Charge issue with Care.com from December 2019

Help with my Care.com issue
The issue in GetHuman4095341's own words
We moved and no longer use our care.com membership. We were just billed for another annual membership and would like to be refunded that amount and have our account closed.

GetHuman4095341 did not yet indicate what Care.com should do to make this right.

How GetHuman4095341 fixed the problem
On their FAQ page if you click "No" they did not answer your question, it gives an option to chat online with a representative. The chat feature was quick and they resolved my issue in minutes.
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How Do I Cancel My Care.com Account?How Do I Close and Delete My Care.com Account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Refund a Charge issue
Reported by GetHuman4095341
Dec 14th, 2019 - a year ago
Fixed
GetHuman4095341 shared how to fix
Seen by 20 customers so far
Similar issue to 1548 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account

Timeline

GetHuman4095341 started working on this issue
Dec 14th, 2019 4:05pm
GetHuman4095341 indicated the issue is not fixed yet.
Dec 16th, 2019 9:46pm
GetHuman4095341 indicated the issue is not fixed yet.
Dec 17th, 2019 4:53pm
GetHuman4095341 indicated the issue is not fixed yet.
Dec 17th, 2019 4:57pm
GetHuman4095341 indicated the issue is not fixed yet.
Dec 17th, 2019 5:00pm
GetHuman4095341 confirmed the issue is fixed. Hooray!
Dec 17th, 2019 5:09pm

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