Hello. I have an account in care.com associated with my email *****@***.com , when I tr...

GetHuman-adri_cam's Account Access issue with Care.com from November 2019

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Name on account, Date of birth, Billing address, and Email address on account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman-adri_cam's own words
Hello. I have an account in care.com associated with my email *****@***.com , when I try to access my account it just takes me to a place to complite my caregiver profile which im not interested in doing. I just used care.com to find some tutors, not to be a caregiver. I can not access my profile settings. I was recently billed for I think an annual membership. I want to cancel this membership or any future payments. I cant do it myself on the webpage. please help me, thanks.

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How Do I Cancel My Care.com Account?How do I cancel my Care.com account?How do I get a refund from canceling my subscription with Care.com
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Care.com

Account Access issue
Reported by GetHuman-adri_cam
Nov 20th, 2019 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 1499 others
0 customers following this

Timeline

GetHuman-adri_cam started working on this issue
Nov 20th, 2019 4:09pm

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