I had an account for a long time. Then I had an issue with a lady that I cared for her...

GetHuman-tashiake's customer service issue with Care.com from October 2019

Help with my Care.com issue
First: share to improve GetHuman-tashiake's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-tashiake may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-tashiake's own words
I had an account for a long time. Then I had an issue with a lady that I cared for her children my paying me. I told her I was gonna report her and she proceeded to send me an email she wrote saying it was from me with all these racial things in it saying she was gonna give it to you guys so my account will be suspended. And what do you know my account has been suspended for good. I have done nothing wrong and really need to speak with someone who can help me get my account back. I feel I have been treated unfairly and I really need my account back. I have used you guys for years and never had an issue and the funny thing is he wrote all these terrible things in this email not knowing my brother is black so that should be enough for you guys to know this was not from me.

GetHuman-tashiake did not yet indicate what Care.com should do to make this right.

How GetHuman-tashiake fixed the problem

We are waiting for GetHuman-tashiake to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman-tashiake
Oct 29th, 2019 - 3 years ago
Not resolved
Seen by 14 customers so far
Similar issue to 9824 others
0 customers following this


GetHuman-tashiake started working on this issue
Oct 29th, 2019 10:39pm

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies