A few issues: I tried to edit my profile and picture and it seems frozen, will not allo...

GetHuman3204322's customer service issue with Care.com from July 2019

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The issue in GetHuman3204322's own words
Again, I was trying to make changes to my profile, add a newer picture and respond to a few of the AD's. I was unable to do so. The site is not working, so it makes me very nervous to give you my credit card information to "Upgrade" when I cannot even do the simpliest things. I would appreciate you calling me on Monday morning to discuss. I would rather discuss via the phone rather than ema... ... A few issues: I tried to edit my profile and picture and it seems frozen, will not allow me to make the changes and additions. I tried to apply for a job and again it is frozen and will not allow me to move forward. I feel uncomfortrable giving my credit card information on line when your site does not even respond to my requests. Can you please call me at (***) ***-**** to discuss as soon as possible.*Thank you, Cheryl Aloi-Good
This situation is extremely frustrating because I am trying to make simple changes to my profile to enhance my information, but unable to do so. And, I was reading what some of your other clients have written as well, and this exact situation seems to be happening with many others. This needs to be addressed asap or at the very least, please explain what we need to do. Thank you ******
Care.com can make things right by responding to my messages via telephone response.
I actually found your site about a year ago.
Nothing is working
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Care.com

I was on line on your Care.com site and I am unable to make any changes or additions??
Customer service issue
Reported by GetHuman3204322
Jul 6th, 2019 - a year ago
Not resolved
Seen by 2 customers so far
Similar issue to 8660 others
0 customers following this

Timeline

GetHuman3204322 started working on this issue
Jul 6th, 2019 5:03pm

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