Please... I am offended & very upset that my care.com account has been suspended!! Appa...

GetHuman2606016's Suspended account issue with Care.com from March 2019

Help with my Care.com issue
Top Tip from another customer
If you're account has been suspended give them a call, but rarely will they unsuspend an account, even if they are the ones with inaccurate information
The issue in GetHuman2606016's own words
Please... I am offended & very upset that my care.com account has been suspended!! Apparently the background check on myself is TOTALLY inaccurate! It says that I have had drug charges in the past in New Jersey, California, etc. *I am a registered nurse & have been working as a nurse for over ** years. I have NEVER been involved in drugs or ANY criminal behavior, for that matter. I have a very clean history & NO charges filed against me. EVER! There has been a huge mistake (mistaken identity) or something! Please resolve this issue ASAP! *I am searching desperately for a caregiver for my Dad who has dementia. I need some help as soon as possible, please!!!
GetHuman2606016 did not yet indicate what Care.com should do to make this right.
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Care.com

Suspended account issue
Reported by GetHuman2606016
Mar 27th, 2019 - 24d ago
I have an issue with Care.com too
Fixed
Seen by 4 customers so far
Similar issue to 6998 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman2606016 started working on this issue
Mar 27th 7:09pm
GetHuman2606016 indicated the issue is not fixed yet.
Mar 27th 7:10pm