I signed up for premium for one month (last month) and wanted to cancel before march. I...

GetHuman2322278's customer service issue with Care.com from February 2019

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The issue in GetHuman2322278's own words
I signed up for premium for one month (last month) and wanted to cancel before march. I put in to cancel my account **** and it gave me the message I would be canceled before the end of the month.**I just saw I have been charged **.** by care.com. I went in to see my account and it still says premium. I canceled it again and noe it says my account will cancel mid March. **Can you please help me. I canceled my account (downgraded to free account) and I still got charged **.**
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Care.com

Customer service issue
Reported by GetHuman2322278
Feb 28th, 2019 - 3 mons ago
I have an issue with Care.com too
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GetHuman2322278 started working on this issue
Feb 28th 12:11am