Good morning, I had signed up for a * year account membership last December. This morni...

GetHuman1694834's customer service issue with from December 2018

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The issue in GetHuman1694834's own words
Good morning, I had signed up for a * year account membership last December. This morning I was charged for another annual fee. Typically for annual service renewals the company sends out a renewal email ahead of time. I checked my inbox and was unable to find anything like that. I have already found a care taker and am not currently using your service. I tried to cancel my membership online but it canceled it for December **** instead of ****. Please cancel my service as of ******* and credit my credit card for **-** annual charge
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Customer service issue
Reported by GetHuman1694834
Dec 5th, 2018 - a mon ago
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Seen by 4 customers so far
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GetHuman1694834 started working on this issue
Dec 5th, 2018 2:46pm