Good morning, I had signed up for a * year account membership last December. This morni...

GetHuman1694834's customer service issue with Care.com from December 2018

4 views
 | 
4362 similar
 | 
0 following
Help with my Care.com issue
First: share to improve GetHuman1694834's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1694834's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman1694834 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1694834 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman1694834's own words
Good morning, I had signed up for a * year account membership last December. This morning I was charged for another annual fee. Typically for annual service renewals the company sends out a renewal email ahead of time. I checked my inbox and was unable to find anything like that. I have already found a care taker and am not currently using your service. I tried to cancel my membership online but it canceled it for December **** instead of ****. Please cancel my service as of ******* and credit my credit card for **-** annual charge
GetHuman1694834 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman1694834 fixed the problem
We are waiting for GetHuman1694834 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Care.com email you?
This email address isn't valid
Follow this issue
See how GetHuman1694834 fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman1694834
Dec 5th, 2018 - a mon ago
I have an issue with Care.com too
Not resolved
Seen by 4 customers so far
Similar issue to 4362 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman1694834 started working on this issue
Dec 5th, 2018 2:46pm