At the top of the app. there is a bar that ask do you " appear higher in searches. upgr...

GetHuman-mustuart's customer service issue with from December 2018

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The issue in GetHuman-mustuart's own words
At the top of the app. there is a bar that ask do you " appear higher in searches. upgrade to premium" Every time that bar is swiped my card is charge **.**. I DO NOT want premium services at all and I want all of the charges refused and I don't want charging my card without asking. I agree to * months of services nothing else. I want my card remove from the file, but the app will not let me.
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Customer service issue
Reported by GetHuman-mustuart
Dec 3rd, 2018 - 2 mons ago
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Not resolved
Seen by 2 customers so far
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GetHuman-mustuart started working on this issue
Dec 3rd, 2018 3:09pm