I have an account with Care.com as a babysitter. I applied to a job today, but a window...

GetHuman1567362's customer service issue with Care.com from November 2018

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The issue in GetHuman1567362's own words
I have an account with Care.com as a babysitter. I applied to a job today, but a window came up shortly after I applied saying I had to upgrade if I want to view a response from the potential employer. I was surprised and extremely disappointed because I had just recently downgraded my status to the basic membership, not knowing that with the basic I can only apply but not receive responses unless I upgrade my membership. Why even offer a basic membership if all someone can do is apply? It sounds pretty useless for someone who’s job hunting with this company. What is the reason for offering this?
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Customer service issue
Reported by GetHuman1567362
Nov 15th, 2018 - 3 mons ago
I have an issue with Care.com too
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Seen by 13 customers so far
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GetHuman1567362 started working on this issue
Nov 15th, 2018 9:34pm