I have found care.com to be a pain in the tush. It is completely useless to me. I've ne...
GetHuman-bethycro's customer service issue with Care.com from November 2018
7 views | 3751 similar | 0 following
Help with my Care.com issue
First: share to improve GetHuman-bethycro's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-bethycro's next move: talk to Care.com again when they open.
Care.com's call center is closed now. We will send GetHuman-bethycro a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-bethycro may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-bethycro's own words
I have found care.com to be a pain in the tush. It is completely useless to me. I've never had one response for a job. I've updated everything so many times, and yet still had problems with logging in, having my background check show up after spending money on that as well. Somehow the $** keeps coming out of my account every month but the website is useless, it is not customer friendly and the app is causing me a headache each and every day. I am very unhappy with care.com app and website and services and it would like a refund for my $** that is pending my account right now from yesterday's withdrawal. I have gotten nothing out of care.com and I want cancel please. *I paid for a background check yet I can't view it I've had people send reviews but I can't view those and I can't even login most of the time and have to keep updating my password.*Beth Carlson Knapp
GetHuman-bethycro did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-bethycro fixed the problem
We are waiting for GetHuman-bethycro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.