Hello I signed up in August thinking it was a one time fee. I did not use the services...

GetHuman-taireyes's customer service issue with Care.com from November 2018

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The issue in GetHuman-taireyes's own words
Hello I signed up in August thinking it was a one time fee. I did not use the services and checked my card this last month and noticed I was charged. I attempted to call however it was outside your business hours. Today I checked my credit card and saw and additional charge. I would like to cancel my membership as I only intended to use the service for one day. I would also like to ask if my November services may be refunded. Thank you.
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Customer service issue
Reported by GetHuman-taireyes
Nov 3rd, 2018 - a mon ago
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GetHuman-taireyes started working on this issue
Nov 3rd 7:42pm