I'm currently unavailable and I was very sure I had downgraded my account with the app...

GetHuman-nohorita's customer service issue with Care.com from October 2018

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The issue in GetHuman-nohorita's own words
I'm currently unavailable and I was very sure I had downgraded my account with the app. This was happening when the app change from the care.com to the caregiver app. Now I found out I got charged for a renewal of * months ($**) and I don't need it. I will like to get reimbursed, and downgraded to a free account. Thank you.
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Care.com

Customer service issue
Reported by GetHuman-nohorita
Oct 12th, 2018 - 3d ago
I have an issue with Care.com too
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Seen by 2 customers so far
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Timeline
GetHuman-nohorita started working on this issue
Oct 12th 3:37pm