I recently made a care.com account for pet care, and today I tried to log in and it did...

GetHuman-emilyegu's customer service issue with Care.com from September 2018

1 view
 | 
2732 similar
 | 
0 following
Help with my Care.com issue
First: share to improve GetHuman-emilyegu's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-emilyegu's next move: try calling Care.com again.
The best way to get your problem resolved is to tap the button below to start calling Care.com. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-emilyegu's own words
I recently made a care.com account for pet care, and today I tried to log in and it didn't work so I clicked the forgot password button and put in my email only to be shown a message saying that my email is not recognized, and I never got any email nor did my mother about my account being deleted. I am very upset and would like to know what is going on with my account.
GetHuman-emilyegu did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-emilyegu fixed the problem
We are waiting for GetHuman-emilyegu to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Care.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-emilyegu fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman-emilyegu
Sep 23rd, 2018 - a mon ago
I have an issue with Care.com too
Not resolved
Seen by 1 customer so far
Similar issue to 2732 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-emilyegu started working on this issue
Sep 23rd 4:55am