I recently made a care.com account for pet care, and today I tried to log in and it did...

GetHuman-emilyegu's customer service issue with Care.com from September 2018

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The issue in GetHuman-emilyegu's own words
I recently made a care.com account for pet care, and today I tried to log in and it didn't work so I clicked the forgot password button and put in my email only to be shown a message saying that my email is not recognized, and I never got any email nor did my mother about my account being deleted. I am very upset and would like to know what is going on with my account.
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Care.com

Customer service issue
Reported by GetHuman-emilyegu
Sep 23rd, 2018 - 3 mons ago
I have an issue with Care.com too
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-emilyegu started working on this issue
Sep 23rd 4:55am