I'm not understanding why I can't upgrade my account over the phone and customer servic...

GetHuman-tammysik's customer service issue with Care.com from September 2018

1 view
2705 similar
0 following
Help with my Care.com issue
First: share to improve GetHuman-tammysik's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-tammysik's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman-tammysik a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-tammysik may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman-tammysik's own words
I'm not understanding why I can't upgrade my account over the phone and customer service is not helpful at all??!! And I have paid over the phone before but now they won't help me?! * why is it not allowing me to speak to family members when they want to talk about my applications that they received from me?! I'm losing jobs over this and this isn't right?! Then when I call in I get the runaround and to make matters worse they barely speak English! Please have someone call me at (***) ***-**** I do not remember my email to my care.com acct help please I am losing jobs to this problem!
GetHuman-tammysik did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-tammysik fixed the problem
We are waiting for GetHuman-tammysik to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Care.com email you?
This email address isn't valid
Follow this issue
See how GetHuman-tammysik fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-tammysik
Sep 21st, 2018 - 6 mons ago
I have an issue with Care.com too
Not resolved
Seen by 1 customer so far
Similar issue to 2705 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-tammysik started working on this issue
Sep 21st, 2018 2:47pm