Hi, I want to freeze payments and services with Care.com. At the same time, I don’t wa...

GetHuman-lilbuddh's customer service issue with Care.com from September 2018

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Hi, I want to freeze payments and services with Care.com. At the same time, I don’t want to lose my account altogether. If I close my account, will I have to redo everything when I go to open it again? *Also, I didn’t realize that my account was still open and that I was being charged every month. I haven’t actually used the service once for employment or hiring. I was also under the impression that I’d set up a one-time payment. Would reimbursement be possible for the months of August through September? *Thank you so much for your time.**Best,*Max
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Customer service issue
Reported by GetHuman-lilbuddh
Sep 19th, 2018 - 6 mons ago
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GetHuman-lilbuddh started working on this issue
Sep 19th, 2018 7:35pm