My name is Brooke Preim. I tried to upgrade my account for the * month $** price. It sa...

GetHuman1145599's customer service issue with from September 2018

4 views | 2582 similar | 0 following
Help with my issue
First: share to improve GetHuman1145599's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman1145599's next move: talk to when they open.'s call center is closed now. We will send GetHuman1145599 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman1145599 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman1145599's own words
My name is Brooke Preim. I tried to upgrade my account for the * month $** price. It said the credit card was invalid and so I tried again and it overcharged me * times. So now there is $** dollars taken out of my bank account and I still don't even have the upgrade where the people can respond to my application. This is ridiculous because now I have to wait until Monday for my money back and I still can't even move forward with my job applications. I need to be refunded my money and I need the upgrade. I need to know how long this will take to happen and I want to make sure that my month doesn't start until I actually have the upgrade... I don't want to be shorted a few days. Hopefully you guys can fix the website problem so this doesn't happen again.

GetHuman1145599 did not yet indicate what should do to make this right.

How GetHuman1145599 fixed the problem

We are waiting for GetHuman1145599 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman1145599 fixes it.
This email address isn't valid

Customer service issue
Reported by GetHuman1145599
Sep 15th, 2018 - 4 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 2582 others
0 customers following this


GetHuman1145599 started working on this issue
Sep 15th, 2018 12:37am

Paying Too Much for Internet?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Talk to Us Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies