Hello. I had an account years ago and I just logged in Last night to reinstate and acti...

GetHuman1036377's customer service issue with Care.com from August 2018

Help with my Care.com issue
The issue in GetHuman1036377's own words
Hello. I had an account years ago and I just logged in Last night to reinstate and active it but I didn't realize it had my old email address. I went in to update my email and was told that my new email is already in use. I guess I set up a free account with the new one too. I was hoping you could help me merge them or advise me to if I may remove that account (the one with my New email that has NOT been upgraded) and then be able to use the email address from the canceled account on my current account. Does that make sense? *Thanks
GetHuman1036377 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman1036377 fixed the problem
We are waiting for GetHuman1036377 to fix the problem and share the solution with the rest of us customers.
Please help with my Care.com issue
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Care.com email you?
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman1036377
Aug 25th, 2018 - 3 mons ago
I have an issue with Care.com too
Fixed
Seen by 3 customers so far
Similar issue to 2192 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman1036377 started working on this issue
Aug 25th 8:16pm
GetHuman1036377 indicated the issue is not fixed yet.
Aug 27th 5:21pm