Hello. I had an account years ago and I just logged in Last night to reinstate and acti...

GetHuman1036377's customer service issue with Care.com from August 2018

Help with my Care.com issue
The issue in GetHuman1036377's own words
Hello. I had an account years ago and I just logged in Last night to reinstate and active it but I didn't realize it had my old email address. I went in to update my email and was told that my new email is already in use. I guess I set up a free account with the new one too. I was hoping you could help me merge them or advise me to if I may remove that account (the one with my New email that has NOT been upgraded) and then be able to use the email address from the canceled account on my current account. Does that make sense? *Thanks
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Customer service issue
Reported by GetHuman1036377
Aug 25th, 2018 - 3 mons ago
I have an issue with Care.com too
Seen by 3 customers so far
Similar issue to 2192 others
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Items needed
Name on account
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Email address on account
GetHuman1036377 started working on this issue
Aug 25th 8:16pm
GetHuman1036377 indicated the issue is not fixed yet.
Aug 27th 5:21pm