Our account was terminated this morning and I am assuming it was because I shortened an...
GetHuman1035402's customer service issue with Care.com from August 2018
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If you're account has been suspended give them a call, but rarely will they unsuspend an account, even if they are the ones with inaccurate information
The issue in GetHuman1035402's own words
Our account was terminated this morning and I am assuming it was because I shortened and changed the name on my account to my husband's name. We did this because we had a care.com applicant babysit for us last night who we had planned on hiring as our nanny. She was not a great babysitter and it was a disaster so we had to tell her we were going to look for someone else. We felt bad and thought we'd change our profile a little so she wouldn't see it. We apologize for doing this and did not realize it would terminate our account. Please allow our account to be reactivated. Thank you kindly!
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