Hi, I wanted to close my account before the next billing cycle. I closed it today *** b...

GetHuman-melodiec's customer service issue with Care.com from August 2018

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The issue in GetHuman-melodiec's own words
Hi, I wanted to close my account before the next billing cycle. I closed it today *** because I saw that it always debits my account on the *th of each month. However, when I canceled my account it said that it would continue to stay open until *** which I assume means it's going to debit my account tomorrow. I do not want another month of service from care.com and want to close before this next billing period starts.
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Care.com

Customer service issue
Reported by GetHuman-melodiec
Aug 8th, 2018 - a yr ago
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-melodiec started working on this issue
Aug 8th, 2018 10:08pm
GetHuman-melodiec indicated the issue is not fixed yet.
Aug 8th, 2018 11:13pm
GetHuman-melodiec indicated the issue is not fixed yet.
Aug 8th, 2018 11:57pm