My name is Pricilla Hernandez. I had a criminal and MRV check requested and for some re...

GetHuman-priss_he's customer service issue with Care.com from July 2018

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The issue in GetHuman-priss_he's own words
My name is Pricilla Hernandez. I had a criminal and MRV check requested and for some reason I got charged a fee. I was supposed to get the criminal check done as well but now I’m acared it’ll charge me that fee as well. It said it would not charge me any fees but it did . I am very unhappy with the results considering that the family wanted te criminal check done as well and I’m scared of getting it done because of the fee . I also want to know if I can take my card info off the website so I don’t get charged any fees in the future. *Thank you.
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Care.com

Customer service issue
Reported by GetHuman-priss_he
Jul 28th, 2018 - 10 mons ago
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GetHuman-priss_he started working on this issue
Jul 28th, 2018 2:01pm