Care chat. I accepted a job through care.com and now do not want all my text going thro...

GetHuman-norasoro's customer service issue with Care.com from July 2018

6 views
 | 
1574 similar
 | 
0 following
Help with my Care.com issue
GetHuman-norasoro's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman-norasoro a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-norasoro's own words
Care chat. I accepted a job through care.com and now do not want all my text going through the company. I deleted the app and now my whole account and the employer also deleted all information from care and we still cannot text or call each other. In addition, any of my family ‘s phones cannot call my employer either. My employer called care several times now and has received no assistance. **We want our phones unblocked.
GetHuman-norasoro did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman-norasoro fixed the problem
We are waiting for GetHuman-norasoro to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-norasoro fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman-norasoro
Jul 27th, 2018 - 10 mons ago
I have an issue with Care.com too
Fixed
Seen by 6 customers so far
Similar issue to 1574 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-norasoro started working on this issue
Jul 27th, 2018 12:13pm
GetHuman-norasoro indicated the issue is not fixed yet.
Jul 30th, 2018 5:23pm