Hello, I have a care.com account and I have just upgraded to a premium account for one...

GetHuman858245's customer service issue with Care.com from July 2018

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Help with my Care.com issue
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Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman858245's own words
Hello, I have a care.com account and I have just upgraded to a premium account for one month only. I paid and minutes later I was trying to message people and all the sudden I do not have access to my account. It says my account is denied and I do not have permission to use this server. I am quite frustrated as I just paid money and now I can't even access my account. Please help me fix this.
GetHuman858245 did not yet indicate what Care.com should do to make this right.
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Care.com

Customer service issue
Reported by GetHuman858245
Jul 7th, 2018 - a yr ago
I have an issue with Care.com too
Not resolved
Seen by 5 customers so far
Similar issue to 1220 others
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Timeline
GetHuman858245 started working on this issue
Jul 7th, 2018 5:00pm
GetHuman858245 shared this issue with your circles on Google+
Jul 7th, 2018 5:00pm