I created an account with care.com which I've had and used for a couple weeks now. I am...
GetHuman844340's customer service issue with Care.com from July 2018
Help with my Care.com issue
First: share to improve GetHuman844340's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman844340's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman844340 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman844340 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman844340's own words
I created an account with care.com which I've had and used for a couple weeks now. I am under the age of ** so my guardian had to also create an account in order to allow me access to care.com features. For some reason all of a sudden it will no longer allow me or my guardian to log into ethier of our accounts. I have tried to reset my password but it says it has no account with this email even though you've been emailing me. I have saved this account to my computer so I know I have the correct information. Long story short we have been attempting to log into both of our accounts for awhile now and I would just like my account terminated*deleted please.
GetHuman844340 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman844340 fixed the problem
We are waiting for GetHuman844340 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.