I created an account with care.com which I've had and used for a couple weeks now. I am...

GetHuman844340's customer service issue with Care.com from July 2018

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The issue in GetHuman844340's own words
I created an account with care.com which I've had and used for a couple weeks now. I am under the age of ** so my guardian had to also create an account in order to allow me access to care.com features. For some reason all of a sudden it will no longer allow me or my guardian to log into ethier of our accounts. I have tried to reset my password but it says it has no account with this email even though you've been emailing me. I have saved this account to my computer so I know I have the correct information. Long story short we have been attempting to log into both of our accounts for awhile now and I would just like my account terminated*deleted please.
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Care.com

Customer service issue
Reported by GetHuman844340
Jul 3rd, 2018 - a yr ago
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Seen by 4 customers so far
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Timeline
GetHuman844340 started working on this issue
Jul 3rd, 2018 12:17am