I upgraded, last Friday, it hasn't been a week yet. Messages to me are not accessible t...

GetHuman830138's customer service issue with Care.com from June 2018

2 views
 | 
1075 similar
 | 
0 following
Help with my Care.com issue
First: share to improve GetHuman830138's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman830138's next move: talk to Care.com again when they open.
Care.com's call center is closed now. We will send GetHuman830138 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman830138 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman830138's own words
I upgraded, last Friday, it hasn't been a week yet. Messages to me are not accessible to me because it says I have to upgrade. What is that all about?*I suspended my account because I had a strong job offering, which has not been completed so I am still checking my acct to see what else might be out there, But I am unable to respond to messages to me. What needs to be done for me to have access to my acct. Thank you
GetHuman830138 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman830138 fixed the problem
We are waiting for GetHuman830138 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman830138 fixes it.
This email address isn't valid

Care.com

Customer service issue
Reported by GetHuman830138
Jun 28th, 2018 - 10 mons ago
I have an issue with Care.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1075 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman830138 started working on this issue
Jun 28th, 2018 6:11pm