The issue and preferred resolution, in GetHuman-ddwasmer's own words:
Why is Care.com trying to charge my credit $**. You do not have my permission to bill me any further. *I believe I paid once and don’t remember the site reading anything about recurring charges. *Also, I haven’t been getting replies from families and therefore wonder if they are getting my emails. *I also thought Care.com could be utilized as a free service with limited features. Why isn’t there a clear layout of your services??
I trust that Care.com will make this right and come up with a resolution that is fair.
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