Why is Care.com trying to charge my credit $**. You do not have my permission to bill m...

GetHuman-ddwasmer's customer service issue with Care.com from June 2018

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Name on account, Date of birth, Billing address, and Email address on account
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The issue and preferred resolution, in GetHuman-ddwasmer's own words:
Why is Care.com trying to charge my credit $**. You do not have my permission to bill me any further. *I believe I paid once and don’t remember the site reading anything about recurring charges. *Also, I haven’t been getting replies from families and therefore wonder if they are getting my emails. *I also thought Care.com could be utilized as a free service with limited features. Why isn’t there a clear layout of your services??
I trust that Care.com will make this right and come up with a resolution that is fair.
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Care.com

Customer service issue
Reported by GetHuman-ddwasmer
Jun 26th, 2018 - 2 mons ago
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Seen by 5 customers so far
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Timeline
GetHuman-ddwasmer started working on this issue
Jun 26th 3:44am
GetHuman-ddwasmer shared this issue with others over email
Jun 26th 3:45am