I upgraded to premium, but I still can’t apply for jobs so I would like a refund.

GetHuman819639's customer service issue with Care.com from June 2018

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The issue in GetHuman819639's own words
The problem: I upgraded to premium, but I still can’t apply for jobs so I would like a refund.
GetHuman819639 did not yet indicate what Care.com should do to make this right.
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Care.com

Customer service issue
Reported by GetHuman819639
Jun 25th, 2018 - 6 mons ago
I have an issue with Care.com too
Not resolved
Seen by 2 customers so far
Similar issue to 1016 others
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Timeline
GetHuman819639 started working on this issue
Jun 25th 7:51pm