Hello, I am* A care giver. I replied to an ad on care.com for a nanny in Baldwin Place...

GetHuman663619's customer service issue with Care.com from June 2018

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The issue in GetHuman663619's own words
Hello, I am* A care giver. I replied to an ad on care.com for a nanny in Baldwin Place for a four-year-old full time. The family responded and I was asked to email them. we did. then the parent told me he was deaf and can only communicate through email no telephone and that he is on a trial basis with care.com and his profile maybe taken down ....and then instantly it was! I have never heard of you taking down a profile is this true?* The distance and hours are what I am looking for and he said I am what he is looking for although everything seems to be great I want to make sure it is safe since you took down his profile please respond at your earliest convenience thank you so much.**"Melissa "

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Care.com

Customer service issue
Reported by GetHuman663619
Jun 16th, 2018 - 3 years ago
Fixed
Seen by 19 customers so far
Similar issue to 880 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account

Timeline

GetHuman663619 started working on this issue
Jun 16th, 2018 4:48pm
GetHuman663619 indicated the issue is not fixed yet.
Jun 17th, 2018 6:47pm
GetHuman663619 indicated the issue is not fixed yet.
Jun 17th, 2018 6:48pm
GetHuman663619 indicated the issue is not fixed yet.
Jun 17th, 2018 6:59pm

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