I signed up for just a month subscription. I have been trying to get information to ma...

GetHuman-whomelin's customer service issue with Care.com from June 2018

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The issue in GetHuman-whomelin's own words
I signed up for just a month subscription. I have been trying to get information to make sure that nothing rilled over to the next month. When I checked my status through the website it reads premium member unlimited. I have tried to downgrade as U signed up only to try for a month. When I go to desktop ads to add to my profile keep popping up and sic ant get through. I was hired four days after I signed up and having been trying to reach someone to make sure that *my * month membership doesn't automatically roll over. I only was the free account. I haven't been able to reach a person by phone. Not being accessible is so frustrating!
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Care.com

Customer service issue
Reported by GetHuman-whomelin
Jun 7th, 2018 - a yr ago
I have an issue with Care.com too
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Seen by 4 customers so far
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Timeline
GetHuman-whomelin started working on this issue
Jun 7th, 2018 4:16am