Good afternoon, *This is Austin Collier. I recently received notification that my accou...

GetHuman-austin_c's customer service issue with Care.com from June 2018

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If you're account has been suspended give them a call, but rarely will they unsuspend an account, even if they are the ones with inaccurate information
The issue in GetHuman-austin_c's own words
Good afternoon, *This is Austin Collier. I recently received notification that my account has been removed. I am unsure of why this decision was reached. I subscribed to a full year with care and have been using it to hire babysitters for me and my wife in a new state where we know no one. I still have six months that were paid for and would like a refund since apparently I have no account now. I have hired a total of * people from this site and loved the care they gave. This came as a huge surprise to myself and my wife. Please contact me back at ***-***-**** or email me at *****@***.com*Kind Regards,*Austin Collier
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Care.com

Customer service issue
Reported by GetHuman-austin_c
Jun 6th, 2018 - a yr ago
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GetHuman-austin_c started working on this issue
Jun 6th, 2018 4:03pm