Not able to read messages. I have a profile and I am not able to read my messages

GetHuman-mkathle's customer service issue with Care.com from June 2018

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The issue in GetHuman-mkathle's own words
The problem: Not able to read messages. I have a profile and I am not able to read my messages
GetHuman-mkathle did not yet indicate what Care.com should do to make this right.
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Care.com

Customer service issue
Reported by GetHuman-mkathle
Jun 6th, 2018 - 5 mons ago
I have an issue with Care.com too
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Seen by 5 customers so far
Similar issue to 382 others
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-mkathle started working on this issue
Jun 6th 12:43am