I signed up for one month of care.com service on ****** only to discover I was being b...

GetHuman750768's customer service issue with Care.com from June 2018

378 similar
2 following
Help with my Care.com issue
First: share to improve GetHuman750768's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman750768's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman750768 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman750768 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman750768's own words
I signed up for one month of care.com service on ****** only to discover I was being billed monthly, called on **** and was told they would stop the automatic withdraw and someone would call me about refunding all but the first month. Now I just discovered another withdraw on ****** and nobody has called. I need this issue resolved and the money returned to my account. My phone number is ***-***-**** Tim Cooper
GetHuman750768 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman750768 fixed the problem
We are waiting for GetHuman750768 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.
How do I cancel my Care.com account?How do I get a refund from canceling my subscription with Care.com
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman750768 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman750768
Jun 5th, 2018 - a yr ago
I have an issue with Care.com too
Not resolved
Seen by 27 customers so far
Similar issue to 378 others
2 customers following this
Follow this issue to see how it gets fixed
GetHuman750768 started working on this issue
Jun 5th, 2018 12:39am