I signed up for one month of care.com service on ****** only to discover I was being b...
GetHuman750768's customer service issue with Care.com from June 2018
Help with my Care.com issue
First: share to improve GetHuman750768's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman750768's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman750768 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman750768 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman750768's own words
I signed up for one month of care.com service on ****** only to discover I was being billed monthly, called on **** and was told they would stop the automatic withdraw and someone would call me about refunding all but the first month. Now I just discovered another withdraw on ****** and nobody has called. I need this issue resolved and the money returned to my account. My phone number is ***-***-**** Tim Cooper
GetHuman750768 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman750768 fixed the problem
We are waiting for GetHuman750768 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common Care.com customer problems.