I have been in touch with a member on your website about care for my son with special n...

GetHuman749881's customer service issue with Care.com from June 2018

1 view
39 similar
0 following
Help with my Care.com issue
First: share to improve GetHuman749881's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman749881's next move: talk to Care.com when they open.
Care.com's call center is closed now. We will send GetHuman749881 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman749881 may need:
Name on account, Date of birth, Billing address, and Email address on account
The issue in GetHuman749881's own words
I have been in touch with a member on your website about care for my son with special needs. I conducted an in person interview with him on Friday June *. Mark Matson has since been contacting me excessively and at late hours. This afternoon Monday June * he sent me a message via care.com. I replied to him and said I have decided not to hire him, and wished him the best in his job search. I asked him not to contact me again. He replied by saying "Thanks for lying to me". He also said that he was going to report my unprofessional behavior to care.com. I do not want this situation to affect my ability to post other jobs on care.com or to not be able to contact future applicants. Thank you for your attention to this matter. Feel free to contact me if you need any further information regarding this.
GetHuman749881 did not yet indicate what Care.com should do to make this right.
I have an issue with Care.com too
How GetHuman749881 fixed the problem
We are waiting for GetHuman749881 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Care.com's attention and get better help faster. Tap below to get started.
Having Care.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman749881 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman749881
Jun 4th, 2018 - 10 mons ago
I have an issue with Care.com too
Not resolved
Seen by 1 customer so far
Similar issue to 39 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman749881 started working on this issue
Jun 4th, 2018 8:54pm