I hired a caregiver a few weeks ago to care for my two daughters. Initially she told me...

GetHuman-lgodleyr's customer service issue with Care.com from May 2018

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I hired a caregiver a few weeks ago to care for my two daughters. Initially she told me her car wouldn’t start and she couldn’t come. I had work obligations that I couldn’t get out of so I paid for an Uber to get her to my house which cost $**. **When I arrived home I found the sitter asleep in the living room on my sofa. My daughters who are * months and * yrs old were in my room completely unsupervised by the sitter. When I asked my oldest daughter what happened she informed me that the sitter was asleep the entire time. My daughter had to care for the baby which is completely inappropriate and can be dangerous. My daughter also informed me that she prepared the baby’s bottle, fed her, and put her down for a nap which was the responsibility of the hired help. Once I receive a response from this email I can give further information such as the sitters name. The sitter literally came to my house and slept during her shift with my children unattended.
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Customer service issue
Reported by GetHuman-lgodleyr
May 26th, 2018 - 6 mons ago
I have an issue with Care.com too
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Seen by 15 customers so far
Similar issue to 206 others
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Timeline
GetHuman-lgodleyr started working on this issue
May 26th 1:42pm
GetHuman-lgodleyr indicated the issue is not fixed yet.
May 26th 4:55pm