Problem is NOT fixed so why is there a green check mark saying it is????

GetHuman-judyrain's customer service issue with from May 2018

Help with my issue
The issue in GetHuman-judyrain's own words
I am a Premium member of, but for some reason, even though I can log onto the site, I am unable to apply to any jobs. This has been happening for a few days now. I am really desiring to connect with several jobs on, and I am becoming extremely frustrated at not being able to get any help on this issue. Your "Help Section" on the site does not "help" me nor did the phone calls I made to you resolve the issue either because I was never able to connect with a live human being. I am very disappointed in the customer service of this site. I am losing valuable time in connecting with clients. I really would appreciate some help .....please.
GetHuman-judyrain did not yet indicate what should do to make this right.
I have an issue with too
How GetHuman-judyrain fixed the problem
We are waiting for GetHuman-judyrain to fix the problem and share the solution with the rest of us customers.
Please help with my issue
Do you have a customer issue as well?
We can help you get's attention and get better help faster. Tap below to get started.
Having issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would email you?
This email address isn't valid

Customer service issue
Reported by GetHuman-judyrain
May 25th, 2018 - 8 mons ago
I have an issue with too
Seen by 8 customers so far
Similar issue to 559 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account
GetHuman-judyrain started working on this issue
May 25th, 2018 8:53pm
GetHuman-judyrain indicated the issue is not fixed yet.
May 25th, 2018 8:54pm
GetHuman-judyrain indicated the issue is not fixed yet.
May 26th, 2018 10:26pm
GetHuman-judyrain indicated the issue is not fixed yet.
May 29th, 2018 12:08am