It says that these issues are "fixed" but they are NOT

GetHuman-josiecol's customer service issue with Care.com from May 2018

Help with my Care.com issue
The issue in GetHuman-josiecol's own words
update my profile information, apply for jobs, and eliminate senior care and pet care ... Care.com is the worst website I have ever dealt with. They basically have no customer support. *Issues:*I am a Premium member but I can't even apply for the "apply free" posts**I am unable to edit my profile-I check the edit button and nothing happens**I have been hired for * jobs but it does not show up on my profile**I am unable to change the pay rate**I would like to eliminate the senior care and pet care from my profile but don't know how to do it
they have the worst customer care of any company I have dealt with. I have lost potential jobs because I am unable to apply for them
Ideally, I would like someone to call me at ***-***-**** and help me resolve some of these issues
I have been a loyal customer since ****
I've spent hours on this website trying to apply for jobs, update my proof, and figure out how to eliminate the senior care and pet care profiles
I have an issue with Care.com too
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Care.com

care.com
Customer service issue
Reported by GetHuman-josiecol
May 22nd, 2018 - 6 mons ago
I have an issue with Care.com too
Fixed
Seen by 19 customers so far
Similar issue to 197 others
0 customers following this
Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-josiecol started working on this issue
May 22nd 12:01am
GetHuman-josiecol indicated the issue is not fixed yet.
May 22nd 12:04am
GetHuman-josiecol shared this issue with others over email
May 22nd 12:15am