I received several emails stating that my account was terminated and I don’t need to st...

GetHuman-kstoss's customer service issue with Care.com from May 2018

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I received several emails stating that my account was terminated and I don’t need to stay why I’m so desperate right now for someone to help me watch my son are you following all the guidelines have the emails I received accuse me of doing things that weren’t on my profile I don’t share my account with anyone I didn’t have any capital letters which appeared shouting I don’t understand why they terminated my job I need somebody to watch my son for the summers and I’m afraid to hire someone local who hasn’t been screened properly I work in law-enforcement so my background is suspicious of everyone and I was relying on this service to make sure I was getting qualified individuals . I am literally in tears right now because I don’t know what I’m going to do now that you’ve terminated the job I just posted I had one person respond and she didn’t want to use the site she sent me her email address so I ignored her because I don’t trust people trying to circumvent the program I want to use care.com because the screen potential candidates . I just tried calling you so I can talk to someone but it’s probably for the best I am so upset right now and I literally can’t even speak so I am trying to get in touch with somebody who can please re-look at my account I have never used your services before I’ve posted several jobs in the past but didn’t need anyone because I found a family member to take place for child services which saved me money and as a single mom who is struggling that really helped out but now I have no one and I needed your services to try to find a qualified individual to watch my son for the summer
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Care.com

Customer service issue
Reported by GetHuman-kstoss
May 17th, 2018 - 10 mons ago
I have an issue with Care.com too
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Seen by 4 customers so far
Similar issue to 447 others
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Timeline
GetHuman-kstoss started working on this issue
May 17th, 2018 10:34pm
GetHuman-kstoss indicated the issue is not fixed yet.
May 17th, 2018 11:58pm