Tried to edit and take my card info off before it charged me and it charged me. - Upgra...

GetHuman-misshann's cancelation issue with Care.com from April 2018

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The issue and preferred resolution, in GetHuman-misshann's own words:
Upgrade to premium while doing so I changed my mind and went to cancel and get my credit card info out of your system and back out it charged me! I don't want this service and am not paying **$ for something I don't want. ... Tried to edit and take my card info off before it charged me and it charged me.
It's **$ and I don't have **$
Don't charge me
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Care.com

Didn't want to upgrade to premium.
cancelation issue
Reported by GetHuman-misshann
Apr 17th, 2018 - 3 mons ago
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Seen by 8 customers so far
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Items needed
Name on account
Date of birth
Billing address
Email address on account
Timeline
GetHuman-misshann started working on this issue
Apr 17th 9:29pm