On February **th I purchased *- $** Regal electronic gift cards. I attempted to use the...

GetHuman-woodshol's customer service issue with CardPool from April 2019

6 views | 1242 similar | 0 following
Help with my CardPool issue
GetHuman-woodshol's next move: call CardPool.
The best way to get your problem resolved is to tap the button below to start calling CardPool. We will check on you later to see if it's fixed or needs to be escalated.
The issue in GetHuman-woodshol's own words
I was trying to get a refund or a card that worked. ... On February **th I purchased *- $** Regal electronic gift cards. I attempted to use the final one this evening at my local Regal Cinema and they informed me that the balance on this card is zero??**Here is the number :****Card Number:** ***** ***** ***** ********PIN:** ******I would appreciate having the $** loaded onto the card so I can use it or having the money refunded to my credit card. I used all of the other * cards without any problem.
I sent six emails - none were answered except by an automated reply that said they would get back to me.
I'd like a refund or new card issued with funds properly loaded.
For years I've bought gift cards from them - hundreds and hundreds of dollars worth.
Many emails.
How GetHuman-woodshol fixed the problem

We are waiting for GetHuman-woodshol to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get CardPool's attention and get better help faster. Tap below to get started.
Having CardPool issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-woodshol fixes it.
This email address isn't valid

CardPool

cardpool - I paid for a $** Regal card - When I tried to use it no money was on it.
Customer service issue
Reported by GetHuman-woodshol
Apr 26th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 1242 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman-woodshol started working on this issue
Apr 26th, 2019 7:05pm
GetHuman-woodshol indicated the issue is not fixed yet.
Apr 28th, 2019 4:11pm
GetHuman-woodshol indicated the issue is not fixed yet.
Apr 28th, 2019 4:12pm
GetHuman-woodshol indicated the issue is not fixed yet.
Apr 28th, 2019 4:15pm