I purchased * online cards several hours ago, and they haven't been sent to my email ye...

GetHuman-bedofraz's Buying Cards issue with CardPool from March 2019

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The issue in GetHuman-bedofraz's own words
I purchased * online cards several hours ago, and they haven't been sent to my email yet. If I can't use them by **:** pm tonight, I would like a refund. I purchased gift cards from Cardpool about a year ago, and there was an issue of the cards not being delivered. At least I was able to call a customer service representative who resolved the problem. Now, I'm just getting an automated voice recording telling me to leave a message and they'll get back to me. I left a message, and so far I haven't heard back. When I talked to the representative last year, she told me that when an online card is purchased, it's supposed to be automatically sent to my email. Going on this information, I expected things to work out this way. If my cards aren't emailed to me before **:** pm tonight, I would like a refund please. **Thank you, *Ashley Cunningham
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CardPool

Buying Cards issue
Reported by GetHuman-bedofraz
Mar 30th, 2019 - 6 mons ago
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GetHuman-bedofraz started working on this issue
Mar 30th 10:40pm
GetHuman-bedofraz indicated the issue is not fixed yet.
Mar 31st 3:30am